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Can't get my voicemail

  • 28 October 2020
  • 1 reply
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Userlevel 1

When I get mail it says ring 447782333123 and when i do it says that number is not correct.  What number is correct to get mail?

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Best answer by Rory 1 November 2020, 13:15

Hi @Rosemary Fraser, that is the correct number for voicemail, but you only need that if you’re dialing from outside the iD Mobile network. Since you’re calling from an iD Mobile phone, you should just have to dial 123. Alternatively, if you hold down 1 for a few seconds, this should also connect you to voicemail.

Could you try this, and if it still doesn’t work, get back to us?

 

Thank you,

Rory

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Userlevel 4
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Hi @Rosemary Fraser, that is the correct number for voicemail, but you only need that if you’re dialing from outside the iD Mobile network. Since you’re calling from an iD Mobile phone, you should just have to dial 123. Alternatively, if you hold down 1 for a few seconds, this should also connect you to voicemail.

Could you try this, and if it still doesn’t work, get back to us?

 

Thank you,

Rory

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