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I have lost my phone and would like to order a new sim card but i don't know my log in details and go round in circles on the website.
Please cancel my sim only order.
I’ve missed quite a lot of calls recently because my phone hasn’t rung or anything - and my sister tells me that when she tried calling me, my number isn’t recognised! I tested this from my landline, first trying my number with ‘0’ at the front. It told me the number isn’t recognised. So then I trie...
I have had no contact from ID Mobile 4 days after they emailed saying there is a problem with my order and the online chat function does not work. ( there is no chat box) .please can someone contact me as it is really frustrating !
2 days ago I received a new phone, and sim. I sent the PAC code to ID, and the switched occured today for which I received confirmation through text. Following this, I have encountered a number of problems.On sending any texts (not imessage), I get an undelivered notification on every message, but t...
is there a way to disable the sim/usage for a child e.g as punishment?
Hi, I was wanting to upgrade my current sim only plan to a 3gb data plan for 6£. I had done this previously but it seems the deal has expired so i was unable to do so through the app. I checked u switch and was able to order a new sim with 3gb data for 6£ I was hoping to upgrade to this deal without...
Hi, I am unable to receiving incoming calls, when someone tries they get the message - ‘The number you have called has not been recognised’. I can send texts, make calls and access internet. I’ve turned phone on and off again a few times any suggestions?
NHS unlimited data. I applied over 2 weeks ago for my NHS data and was informed a text would be sent within 48 hours...which it wasn't. I have done the process again but don't want to wait a further 48 Hours just to see if a text may it may not come through again. Is there some one who can help with...
I have been charged for an MMS but didn’t send a message at the time noted or an MMS at any time on the day stated on my September bill. Can you please advise why.
despite of the bills are up to date and still unable to call and send messages. Really frustrated its has been like this for more than 3 months and no agent to talk to and the virtual agent its bloody useless please help me !!
i am a new customer and havent received the sim but i have received a bill in which i do not believe is fair i haventr used the product to received a bill@Mohammedcould you helpthis isnt looking good to me to be honest as a new customer it shows the company isn't reliable
Hi. I’ve been given an iPhone but it needs unlocking to do mobile data. Please can you advise ? Many thanks
I don’t want to upgrade my phone, but am not seeing any Sim only options to change my plan to?
Following an upgrade to a new plan I cannot access any network service. I am on an android phone; On a manual entry of the carrier it shows ID mobile 4G and 3G but I cannot connect to either - message is “the network service you chose is unavailable. We recommended turning on the automatic funct...
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