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10 days ago

Welcome to the iD Community.

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Categories

John PaytonCommunity Member

Coverage & Network.

poor unusable signal

Hi, I've been with ID for 18 months and my end of contract can't come quick enough, I can barely use my phone for calls, internet etc. phone states connected to 4g but with only 1 or 2 bars!!! Been to London and wouldn't work, been to Edinburgh and wouldn't work yet just spent 10 days in Turkey and bought an add on and it work like never before... perfect over there!!! Can I cancel my contract due to ID not providing me a usable service??

261

just now

Matthew TiD Mobile Employee

Articles and competitions.

Your ultimate guide to streaming sport this summer!Blog

Sports fans are in for a treat this summer. It’s jam-packed with huge tournaments, races and more – and to celebrate, we're giving you the chance to win a HISENSE 55E6NTUK 55" Smart 4K Ultra HD HDR LED TV!If you don’t want to miss a second of the non-stop action, we’re here to help. We’ll show you how to stream all the unmissable moments live on your iPhone or Android. And we’ll explain how to get your phone plan prepped, whether you’re watching at home or cheering from the sidelines abroad.Just follow this handy guide to catch every goal, match point and chequered flag without any nasty surprises on your mobile bill, and find out how to enter our incredible giveaway. Let’s get going… First things first: Get your data plan match fit. Streaming sport can use up a big chunk of your data. Meaning it’s a good idea to check your plan before kick-off to see how much data you’ve got to play with. Watching in standard definition can use up to 1GB per hour, while high definition will triple th

43160734

4 minutes ago

GoshArtCommunity Member

Pay as you Go.

re-entering mobile number in settings doesn’t save

I’ve just switched to IDMobile and having issues with FaceTime and other apps that use my number for authorisation. I’m trying to re-enter my old Mobile Number in settings but it doesn’t save and comes back to the temporary number

6 minutes ago

GelukSilver Contributor

Your Phone & SIM.

My idmobile page still failing

Despite clearing browser cookies ache, I’m still seeing this error when trying to log in :(

1 hour ago

viewtyCommunity Member

Your iD Account & App.

can't create portal/app account. says detaild don't match

New ID Sim, when I try to create the app account for it, it says details don't match. What do I do?

6 hours ago

SeangreatNew  Contributor

Getting started with iD.

no network to recieve text to vonfirm number

I am trying to register my id mobile number they gave me even tho i wanted to keep my old one. But when i type it in it says a code has been sent to my number but my phone hast got a sim registered or a network yet

102

11 hours ago

Jimbo19New  Contributor

Your iD Account & App.

PAC FRAUD

I’ve contacted you twice now about a fraud .. I got a text saying I had asked for a PAC code but it’s not me and now my phone has been disconnected what the hell is going on

346

11 hours ago

Debra LambleyNew  Contributor

Getting started with iD.

coverage

I have just got a new contract with your company. I cannot use this phone because the coverage is Useless and I can’t use my phone to call or text.

944

12 hours ago

Sylwia HalikCommunity Member

Your iD Account & App.

Can I cancel my subscription within 14 days of signing the contract without incurring any costs?

13 hours ago

mark1316Active Contributor

Coverage & Network.

calls dropping . land line and mobile

Been having this issue for a while . Checked all the settings . Checked wife calls enabled . Tested on 5g and 4g . Nope still drops calls . 3 times on the same call today and it was to a landline number. Now I borrowed another phone set it up with my SIM and again it's just happened again .Is the issue the SIM card or just a bad choice in Network provides . This will honestly be the last contract I take out with IDMobile

13 hours ago

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iD Mobile is a trading name of Currys Group Limited
Registered address: 1 Portal Way, London, W3 6RS
Registered company number: 00504877
Vat number: GB226659933

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Welcome to the iD Community.

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