Question

2 contracts with ID. How to move the old number to the new contract and cancel the old plan.

  • 25 November 2020
  • 1 reply
  • 17 views

Userlevel 1

Hi, I have 2 contracts with ID. Does anyone know How to move the old number to the new contract and cancel the old plan. ?

Thanks


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1 reply

Userlevel 6
Badge +8

Hi @MHabeeb,

 

What you’d need to do is a triangle port:

 

A Triangle Port requires obtaining a pay as you go SIM card for a network other than ourselves and porting the desired number over onto the pay as you go SIM. You would do this by requesting a PAC number for the old number from us and giving it to the pay as you go network.

 

Once you have done this and the desired number is on the pay as you go SIM, you then need to contact that network and request another PAC code. Once you have this, you can then contact us again and port the number into your new line.

 

Hope this helps.

 

 Will

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