Having been sent by ID mobile a phone that cannot work, I received a phone message from “Complaints” simply telling me to email them and they’d be back in touch. nobody has ever given me an email address to contact, so how on earth could I do this?
Accelerated complaint
Hi
Welcome to the iD Community.
Apologies, that no one got in touch with you.
I’ve sent you a direct message with further information.
Pearl
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