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blank screen on phone - faulty

  • 9 November 2020
  • 3 replies
  • 21 views

Userlevel 1

Help my girlfriends samsung is only 3 months old with ID and the screen gas gone blank. Phone must be still on because alarm goes off in the morning.  What do we do ? It has lots been on water or dropped etc

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Best answer by Ryan 11 November 2020, 20:47

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Userlevel 6
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Hi @Uknbr02,

We’re sorry to hear about that issue, did you mean to say that it hasn’t been damaged? If there is no damage we would recommend taking the phone to a Carphone Warehouse store if they are open within your area. If they are closed due to lockdown laws where you live, please contact the manufacturer in the meantime.

Ryan

Userlevel 1

Thats right it has no damage   thank you for your answer.  Very helpful.  

Userlevel 7
Badge +10

Thats right it has no damage   thank you for your answer.  Very helpful.  

 

Hello @Uknbr02 

Glad we could help and I hope you’re able to get this repaired and sorted!

 

Mohammed

 

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