Question

cancel contract

Donovan01
Rank

Cancel contract ASAP

 

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4 replies

Mohsin
Rank
Userlevel 6
Badge +4

Hi @Donovan01 

Our Live Chat | iD Mobile Network Team here is the best place to request a cancellation. I have tested the Live Chat app and can confirm after seeing the chat BOT I was able to get through to an advisor. Once you entered your name, mobile number, and reason for the chat, you will be transferred to the iD chatbot, at this point just type in the word ‘Agent’ or ‘Human’ and you will get put through to an advisor who can assist you. We’re also contactable via Facebook and Twitter if you use those platforms. If you have trouble using those services then please let us know here and we’ll offer further support.

-Mohsin

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Donovan01
Rank

Agent

 

Donovan01
Rank

Cancel my contract ASAP or I will cancel direct debit 

Siân
Rank
Userlevel 3
Badge +1

Hi @Donovan01 , we will pop you a message now to get this sorted.

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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