Question

connections to internet frequent interruptions

  • 30 November 2020
  • 5 replies
  • 49 views
L
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I posted earlier today around 8:15 am about bad internet connections. So 3:15 pm still every 5/10 minutes connection is cut. What is the problem? Postcode DN11 0YU.

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5 replies

P
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Userlevel 6
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Try to reset network settings.

Restart mobile.

Mobile-cellphones.blogspot.com
L
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Thank you l have found the problem and it's been resolved..

Will
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Great stuff @lesallen45 .

 

What was the fix in the end?

 

Will

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L
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Somehow my unlimited data on limit my phone had been reduced to 30 GB so in no time it closed out. However I had not reduced the limit so how this was done I don’t know. I do know sometimes on updates they change things whether this was the case I have no idea.

Thanks,

Mohammed
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Userlevel 7
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Hello @lesallen45

Just to clarify, the data limits set in your phone settings can be adjusted to anything you want.

Your iD app/account will show the correct allowance.

 

I can make my limit to 5GB in my settings but if my plan gives 25GB, that’s how much I’ll get.

Having a limit set in the phone gives you more control, but if you’ve got it set to the wrong cap, you won’t be able to use all of your data.

 

Mohammed

 

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