Hi,
I took out a contract with id mobile 7 weeks ago.
I've had nothing but continuous issues. Unable to stream videos despite having unlimited data. Apps constantly not responding. Now I'm unable to make or receive phone calls. I went back to carphone warehouse who replaced my phone (initially thought it was a faulty phone). So now I have a 1 day old phone which still has all the above problems. I've been told that to leave my contract and go with another service provider will cost me a £500+ cancellation fee. I now have a phone with an inibility to make phone calls. There is no number or email for me to speak with a human. Should I go back to carphone warehouse. I'm tempted to seek legal advise. Any comments helpful.....
