Question

fingerprint ID isn't working

  • 26 July 2020
  • 1 reply
  • 23 views

hi. I can't access my phone due to the fingerprint ID not working. I can't remember my pin either as its that long since I used it. Help please


1 reply

Userlevel 3
Badge +7

Hi @beckster1980 ,

 

You can reset your password at the link below which will allow you to gain access to the app once it has been reset.

https://my.idmobile.co.uk/web/cpw/forgot-username/-/forgot/forgotpassword


Regards,

Kash

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