Question

How Can I Order a Replacement SIM Card?

  • 28 November 2020
  • 1 reply
  • 13 views

Hi,

   My daughter’s iPhone has recently stopped working and we have bought her an Android Phone as a replacement. I hoped to be able to swap the SIM Card over, but unfortunately the receptacle is different on each phone. She has also mislaid the adapter, so we can’t use that to make the SIM Card fit. How can I order a replacement SIM Card, but keep the same number and plan?

 

 

Kindest Regards

 

 

Elizabeth Hobman  


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1 reply

Userlevel 5
Badge +8

Hi @frizzyliz 

 

We can arrange for a new SIM card to be issued to you. 

 

 Please contact our Live Chat team? 

They’re available between 9am - 8pm Monday to Friday and 9am - 6pm Saturday and Sunday. 

Once you land on the page above, scroll down to see the Live Chat section.  

The Live Chat button may not always appear as ‘available’. If so, it may be a matter of waiting, until an agent is available, so please be patient. 

Once the agent is available the button appears blue, indicating that an agent is available. 

No need to refresh the page, this will happen automatically. 

 

Michelle 

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