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How do i active my replacement sim.

  • 29 August 2020
  • 5 replies
  • 75 views

1. Ask's me to answer three questions.

   Have you registered for idmobile.

        "No.."

2. Ask's me if I pay monthly.

        "Yes.."

3. Please Enter your ID number.

     "Huh, ok."

4. Please wait 10 minutes to receive your         code.

I didn't get a code…

Somebody explain why?

Was it the ID number, what ID number was I supposed to Enter? The number of my old handset wich had my old sim card? 

I did that…

Help me here.

 

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Best answer by Will 2 September 2020, 09:03

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5 replies

Userlevel 6
Badge +8

Hi @AskingQuesion,

 

The code should be the number on the back of the SIM card itself. If you find this doesn’t work, please let us know and we’ll do it here for you.

 

Will

It's a code they said they are going to send to my phone. 

But I'm confused.

 

Userlevel 7
Badge +10

Hello @AskingQuesion,

 

So when asked for the iD Mobile number, you need to enter the iD mobile number currently active on your iD SIM. (the old one in this case).

The text with the code is sent to your old SIM and you can then enter this code here.

 

So you will need to make sure you have your old phone on and the SIM inserted in also.

 

Mohammed

How am i supposed to do that, if my old phone is lost? 

How am i supposed to receive that code?

 

So what your saying is that, im supposed to have my old phone to continue with this processes?

 

So there's nothing i can do to activate my sim card...

Userlevel 6
Badge +8

Hi @AskingQuesion,

 

We’ll send you a Private Message now to see about getting that SIM card activated for you.

 

Cheers

 

 

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Why iD Mobile?