Question

I've just upgraded my phone and can now not receive all texts.

  • 16 June 2020
  • 2 replies
  • 73 views

Network seems to be fine and sim registered but not receiving all text messages - particularly verification code texts, which I need to be able to register / move apps over.

Also unable to get notifications for emails yet notification tab is set to all in gmail accounts.


2 replies

Userlevel 4
Badge +2

Hi @JoF 

Welcome to iD Community.

We are sorry to hear about the issues that you are having with text messages.

Do you receive any error messages when sending texts? Are you able to make calls ? 

I would advise to check the signal in your area to see if any work is currently being carried out. You can enter your postcode at our handy coverage checker tool HERE.

Let us know how you get on and we will help you out as much as we can.

Thanks, 

Pearl
 

Thanks Pearl. It managed to right itself early evening on Monday - I had to go out and when I came home it worked. Not sure if it was something to do with the signal. 

Thank you.

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