Question

incorrect online order

  • 29 November 2020
  • 1 reply
  • 8 views

Hi, I ordered a sim only deal online, then arranged one via the app! I need to cancel the online deal. Help please!!


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1 reply

Userlevel 4
Badge +10

Hi there @Snash43 

Have you ended up with two SIM’s due to this?  With two active iD Mobile numbers?

Have you spoken to our Live Chat Team since posting this message originally?

https://www.idmobile.co.uk/live-chat
If not, and you need us to send a private message, just let us know and we’ll do just that.

Why iD Mobile?