Solved

Locked Device

  • 13 August 2020
  • 6 replies
  • 148 views

Hello, 

If I buy a new Android smartphone (Somy Xperia 1 ii) from Carphone Warehouse, with a new iD Mobile contract will the device be locked to the network?

Carphone Warehouse claims that their devices are fully unlocked but they might get locked after inserting the SIM card. 

Can anyone clarify that? 

icon

Best answer by Will 14 August 2020, 19:15

View original

6 replies

Userlevel 4
Badge +10

Hi there @mloizo 

It would be expected that any phones bought on contract with iD Mobile would be used with our iD network.

Though we don’t have a habit of locking phones to ourselves.  So you should be fine.

Hello @Kevin

As I am a frequent traveler I need to exchange SIM cards so I needed to verify whether the device will be locked to iD network or not. (as per Carphone Warehouse' comments that the device will be locked) .

How can we verify this before I proceed with the purchase?

Does it matter if the device is 5G and this might have to do something with the new kind of network?

 

 

Userlevel 6
Badge +8

Hi @mloizo,

 

Our handsets are unlocked, but are region locked to UK networks only.

 

Will

Thank you @Will 

Userlevel 6
Badge +8

No worries @mloizo.

 

Please let us know if ever you need anything else.

 

Will

Reply


Why iD Mobile?