This morning my Pixel 3a will no longer connect to the ID network. WhatsApp and the internet seem OK, but trying to make a call gets me a ‘network not available’ popup, and texts get stuck with a ‘waiting for connection’ message.
Restarting the handset makes no difference.
Follow up – I’ve tried reactivating the SIM, but I’m told that it’s already active.
I now have a one-month-old phone which doesn’t work, the local retail outlet is closed, and there’s no on line support. My inclination is to cancel the direct debit.
+10
https://www.idmobile.co.uk/help-and-advice/coverage
It says ‘Very Good Service’!
+10
Have you noticed if the problem still exists away from the house
Do you have WiFi calling as an option in your phone? More on that >here<
If it is a temporary issue relating to your local mast, we’d need you to reach out to our Social Media Teams on Facebook or Twitter.
My Pixel 3a isn’t on the list of compatible devices for WiFi calling.
I’ll check to see if the problem persists away from home.
It does. A couple of miles away I still can’t connect to the ID network.
Hi
I have sent you a private message with more information.
Regards
Aklima
I am having the same issue. No network. 1 month after starting my new contract.
Hi
I have sent you a private message with more information.
Regards
Aklima
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