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Mobile Phone screen gone black suddenly

  • 10 December 2018
  • 2 replies
  • 95 views

Hi

I had purchased ID Pay Monthly plan on 22 October 2018 alongwith samsung S8 mobile, worth £18.99 per month.

Today my mobile screen went suddenly black and i cant see anything on it. It seems to be on and when i tried to ring my number from my wife's mobile, it did ring but screen as i said is black and i cant see anything on it.

Its needless to say how important mobile phone is for our daily life.

Please advise what to do?
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Best answer by Hikari 11 December 2018, 09:07

Hi @Adeel Ghias

Seems like you have got an issue with flex connector on the screen. The easiest and quickest solution is to go to your nearest Carphone Warehouse, they will fix it for you using authorized Samsung parts and service.
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Hi @Adeel Ghias

Seems like you have got an issue with flex connector on the screen. The easiest and quickest solution is to go to your nearest Carphone Warehouse, they will fix it for you using authorized Samsung parts and service.
Userlevel 1
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Hi @Adeel Ghias

Seems like you have got an issue with flex connector on the screen. The easiest and quickest solution is to go to your nearest Carphone Warehouse, they will fix it for you using authorized Samsung parts and service.

I perfectly agree with you there.

One question for the author: did you put your phone in water
1) outside of the depth on the IP68 rating? (>5 feet)
2) for longer than 1/2 an hour?

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