Question

Mr scott

Hereord1
Rank

I am unable to make or receive calls or text messages

 

My phone is OK on Internet WhatsApp etc. 

 

It still doesn't let me make calls or texts when I use my mobile network or wifi

4 replies

P
Rank
Userlevel 4
Badge +2

Hi @Hereord1 

Sorry to hear you are having connection issues. 

The quickest way to get a good idea of the coverage in your area(s) would be to pop your postcode in our online Coverage Checker here.

Have you tried the SIM in another phone? 

Let us know. 

Thanks, 

Pearl

I request not to message me directly, as this is currently not being monitored.
Hereord1
Rank

Yes i have tried this in another phone which was already on an d network. It still does not work. Its a new sim card. If this carries on I will have to leave id

Hereord1
Rank

I have no problem with coverage. The fault is definitely the sim card

Mohammed
Rank
Userlevel 7
Badge +10

Hello @Hereord1,

 

I’ve PMed you with how we can send you a new SIM card to replace the potentially faulty one.

 

Mohammed

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

Reply


Terms & Conditions
Why iD Mobile?