mrs mary smith

  • 22 June 2018
  • 1 reply

I have never been able to use the phone since I got it,i sent it toSamsung and they said it was faulty and I would have to pay for it to be sorted,i then I got in touch with you and you arranged for it to go to Carphone Warehouse and now I don't know where it is PLEASE HELP.

1 reply

Userlevel 6
Badge +6
Hello @londonzcars1,

When did you book this in for repair with us?

Repairs can take up to 14-days to be completed.

Have you spoken with the store at all regarding this?