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My replacement sim is activated but not working 24 hours on

  • 13 October 2020
  • 1 reply
  • 40 views
SelBa81
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My replacement sim is activated but still not working 24 hours on. 

Live chat via another phone is to a robot who offers nothing and customer services via another phone doesn't register any option selections. I'm at the end of my patience tether.

I've tried the usual switching off and on, trying in another compatible handset and turning flight mode on and off..... Help 🙏

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Best answer by Ryan 14 October 2020, 19:34

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1 reply

Ryan
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Userlevel 6
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Hi @SelBa81,

We are sorry to hear about this! We will send you a PM now to offer further support with this issue in order to get the SIM card back up and running.

Ryan

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