Question

phone says turned off when people try to call

  • 17 September 2020
  • 1 reply
  • 18 views
J
Rank

My phones says its turned off when anyone tries to ring, but the phone is ob

 

Thanks

1 reply

Mohammed
Rank
Userlevel 7
Badge +10

Hello @Joanne hird,

Have you got the correct iD SIM card in the device?

The SIM not being in a device can also lead to this message being displayed.

 

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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