Hi
I have two ID mobile accounts with two SIMs and two phone numbers, one for me and one for my partner, but I can only login to my account but cant remember my partners account login. If she ever had one?
Both bills come out of my bank account
My partner has just tried to enable SIM lock, it asked for her pin and she forgot it and it is now asking for a PUK
But this isnt my phones its hers
I have seen others on here with the same issue but its been their phone and their community login. I understand that these details are required to get a PUK
Any ideas what to do, we both live at the same address, we just cant ever remember registering her on ID mobile and cant see any details of the second SIM in my account
Complicated I know
Thanks
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