Hi
Today I have taken delivery of a Samsung A10 on the ID Mobile network. Everything seems fine with the phone except for the SD card. When I go into Settings, Device Care, Storage, Storage Settings it is stating that the SD card is unsupported. It then states “To use this SD card, it must be set up” and gives me the option to either Cancel or Set Up. When I select Set Up, it states “Format this SD card? This SD card needs to be formatted before you can use it”. When I select Format SD card, it starts to format, but stays on 20%. After around 10 minutes, it states that the SD card is formatted and ready to use. However, when I go back to the settings, it reverts to saying that the SD card is unsupported. I have tried restarting the phone and removing the card and re-inserting it, but this problem has happened repeatedly.