SIM card locked

  • 30 June 2020
  • 1 reply
  • 121 views

I have an Alcatel 5033x and I've put my id mobile sim in and it's asking me for a sim me lock I've tried 0000 and 1234 it's still not worked I've got 7 attempts left can anyone plz helpĀ 


1 reply

Userlevel 6
Badge +10

Hi @Martin28,

Is the phone asking for a SIM PIN, aĀ Network Unlock Code or a PUK code?

If itā€™s a SIM PIN then one will have been set up on the SIM card when it was used in the previous phone. If you donā€™t know the PIN, you would probably need to lock the SIM card by trying it a few more times so that a PUK code can be used to unlock it.

A Network Unlock Code would mean the phone is locked to another network and you would need to contact them for assistance

A PUK code would indicate the SIM card has become fully locked and we would need to get you a PUK code. You can obtain one here by chatting to our Live Chat Team.

Ryan

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