Hello ,
I upgrade my plan in November, until now I have been paying the old and the new contract but the old contract would end in January on 2nd ,this month I paid the old again but today I received an email saying I have outstanding amount to pay for the new contract.
I just want one contract, I won't be paying 2 Contract
Could I have more information about it
Regards
Catia
+7
Hi
Could you please advise if you requested to cancel your old contract?
We have sent you a Private Message so that we can get this looked into.
Regards,
Kash
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