Since joining ID I am not able to get a notification on my Note 9 when I get a voicemail. All I can get is a text message telling me I have a voicemail.
I have checked when I go to: phone > setting > voicemail > SIM1 Notifications : that all notifications setting are set correctly and exactly the same as the setting for the SIM2 (which does get a notification)
I have been told by Samsung that the problem is with ID and to contact them. But when I talk to them, they were no help whatsoever.
Is anyone here able to help?