wet phone no longer turning on

  • 9 December 2019
  • 1 reply

My Sony experia handset recently got wet and now will not turn on at all. I've warmed it to try and dry it out but still nothing. Any ideas how to resolve? 

1 reply

Userlevel 7
Badge +8

Hello @SB1,


I’m sorry to hear that your handset has become water damaged, you can pop into your local Carphone Warehouse store to see if they can advise on a chargeable repair as this damage is not covered under warranty, however, this may not always be something that can be done due to the nature of water damage.


If you have an active insurance policy, it may be worth speaking to your insurance provider (if you have an active insurance policy) to discuss making a claim.