Question

Why Is My Data No Longer Working?

  • 17 April 2020
  • 7 replies
  • 96 views
TKrajewski34
Rank

My mobile data no longer works on my Samsung A50. I can connect to and use wi-fi with no issues. My mobile data stopped working last night,  I have turned it on and off several times, used airplane mode on and off, and shut down my phone. I also checked and I have plenty of data left for this month (at least 7 GB).

 

Nothing has worked and this is incredibly annoying. Has anyone else experienced this? Can anyone tell me what I need to do? Or does this have something to do with the I'd network,  is it down?

7 replies

A
Rank

Hi

I have the same issue, have you managed to solve the problem?

L
Rank

I'm having the same issue right now also.

A
Rank
Userlevel 3
Badge +5

Hi @TKrajewski34 @Ahmad_81 @Lukemaz94 

Sorry to hear you are having issues. 

The quickest way to get a good idea of the coverage in your area(s) would be to pop your postcode in our online Coverage Checker here.

Please also clarify when the issue started? 

It could be maintenance work being carried out in the area. 

Regards 

Aklima 

Please do not message me directly, as this is currently not being monitored.
L
Rank

Looks like mine is back up and running now. Thanks

A
Rank

It  is back up and running now, Thank you ^_^

F
Rank

Hello,

My data is not working and when I clicked on ‘here’. It doesn’t work!

Sorry to hear you are having issues. 

The quickest way to get a good idea of the coverage in your area(s) would be to pop your postcode in our online Coverage Checker here.

Please also clarify when the issue started? 

It could be maintenance work being carried out in the area. 

Regards 

Aklima 

Why isn’t my data working?

Why is my data not working?

Mohammed
Rank
Userlevel 7
Badge +10

Hello,

My data is not working and when I clicked on ‘here’. It doesn’t work!

Sorry to hear you are having issues. 

The quickest way to get a good idea of the coverage in your area(s) would be to pop your postcode in our online Coverage Checker here.

Please also clarify when the issue started? 

It could be maintenance work being carried out in the area. 

Regards 

Aklima 

Why isn’t my data working?

Why is my data not working?

 

Hello @Fedup2,

Have you got allowances remaining?

What’s your full postcode?

 

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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