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Wi-Fi calling verus call divert

  • 6 April 2019
  • 4 replies
  • 256 views

Hi there,
I am considering moving to iDmobile but have no signal at home. iDmobile does not appear to support Wi-Fi calling for my phone - Motorola Moto G7 - (although it is supported with both 3 and Vodaphone) and so I wondered about using call divert to either my landline or work mobile (Vodaphone) when at home .... but wondered what the costs would be? (If it's going to cost a fortune it negates moving provider).
Thanks,
Morag
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Best answer by Ryan 11 April 2019, 14:11

Hi @EmmCee2,

WiFi calling may work with your devices, but as it's not officially supported, it would be a case of testing this yourself once you have our SIM. Call diverts do work, and they just use your normal allowances. You'll only be charged extra if you run out of allowance minutes.

Ryan
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4 replies

I have a Moto G7 but how do I try WiFi calling. There is no option in settings network. Help!

Userlevel 5
Badge +6

Sorry @JayR but unfortunately the Moto G7 isn’t one of the phones that we officially support Wi-Fi calling with.

A list of compatible devices can be found on our website here:

https://www.idmobile.co.uk/help-and-advice/wifi-calling

Userlevel 6
Badge +6
Hi @EmmCee2,

WiFi calling may work with your devices, but as it's not officially supported, it would be a case of testing this yourself once you have our SIM. Call diverts do work, and they just use your normal allowances. You'll only be charged extra if you run out of allowance minutes.

Ryan
Thank You 🙂

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