Question

wrong pin so can't unlock phone

  • 17 September 2020
  • 1 reply
  • 49 views

Hello, I have had this phone since may 2019. The last 2 days I can’t unlock phone. It says “wrong pin”. It’s a Nokia 3.1 plus. I tried to phone I’d mobile to talk to some one but a message said I had to ask on here.

please advise what I should do


1 reply

Userlevel 7
Badge +10

Hello @Sarla shah,

Have you got a screenshot of this or picture of the PIN being asked?

Is this a PIN you set yourself to access the device? If so, we can’t help with this as there’s no way for us to get past it.

If you mean a SIM PIN, then once it’s blocked, we can provide a PUK code to you.

 

Let us know which this is.

Mohammed

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Why iD Mobile?