Hi Everyone,
We're aware of an issue where some customers have been sent an outstanding balance notification in error.
If you have received this notification but have recently made full payment for your recent iD Mobile bill, either by Direct Debit or manual payment, please disregard this notification.
You can check your balance by either calling 7777 from your iD Mobile phone, or check on the iD Mobile app.
We are sorry for any inconvenience caused.
Emil