We’re currently experiencing a technical issue that means you may be unable to request or give us your switching information (PAC, STAC or INFO), via text, online or the iD Mobile app. Please bear with us, our technical team is working hard to fix this issue and full service will be restored as soon as possible.
While we’re working to restore this function, you can still request your switching information or give us your PAC or STAC via our Live Chat team.
We apologise for any inconvenience this may cause.