Question

Blocked site

  • 27 July 2020
  • 4 replies
  • 97 views

When using the idmobile data there is one site that will not load no matter what browser I use but if I switch to Wi-Fi it’s fine which would appear to show that the site (https://kentonline.co.uk) is being blocked by idmobile, I’ve no idea why as it’s a perfectly innocent site.


4 replies

Userlevel 4
Badge +10

Hi there @rwba 

If you register your iD Mobile account on our website.  Then within the My Account area online -or- through the iD Mobile App you should I believe be able to turn off content filtering.

If you run into trouble with that, let us know and we’ll get in touch to help further if need be.

 

As for if the site is being misreported, it wouldn’t be ourselves directly who have deemed it “naughty” as it were, it could have received that label through any number of reasons.  Quite commonly it’s due to advertising partners (gambling sites) causing the site to get a riskier tag.

You're bang on  it turns out that it is because of embedded advertising. 

Thanks 

Userlevel 4
Badge +10

It does happen from time to time.

Just let us know here if you need any help with lifting the content filter on your account.

All good now.

Thanks

Reply


Why iD Mobile?