Can I add another sim only plan to my existing account online?
Userlevel 1
Can I add a new sim only plan to my existing account online?
Userlevel 6
+1
Hi @dcb1806
You can only have one number for each account on iD.
If you have an account not linked to a number already and you're wanting to subscribe to a plan using a previous account then you'll probably have to contact a customer service rep to see if this is possible.
I'd contact live chat tomorrow, you can access it via contact us > live chat at the bottom of the page.
Lines open from 9-8 Mon-Fri
Best Regards
Adam
You can only have one number for each account on iD.
If you have an account not linked to a number already and you're wanting to subscribe to a plan using a previous account then you'll probably have to contact a customer service rep to see if this is possible.
I'd contact live chat tomorrow, you can access it via contact us > live chat at the bottom of the page.
Lines open from 9-8 Mon-Fri
Best Regards
Adam
Userlevel 1
Thanks will do.
Userlevel 6
+1
No probs 👍
Userlevel 6
+10
Hey @dcb1806 ,
As@Adzdalton has mentioned, at this time you can only access one iD Mobile account per log in, so you would need to create a new account for the second SIM card.
Ryan
As
Ryan
Reply
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