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Can't access account

  • 1 August 2018
  • 1 reply
  • 182 views

Hi I'm a new customer and I think you may have my d.o.b wrong on the system so how do I go along changing this
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Best answer by Mohammed 3 August 2018, 14:29

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1 reply

Userlevel 7
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Hello @Jojostar23,

Welcome to the iD Community.

We'll need to do this from our side.

Could you try contacting our Live Chat team who should be able to assist with this?

We can't update it from the community as we're only able to provide general support.

Let us know if you're still having issues.

Mohammed

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