Solved

Can't log in

  • 11 September 2020
  • 1 reply
  • 49 views

I am trying to log in to my account,

 

I have forgotten all my details so followed the link for that.

 

I input my e-mail, my name, my number and received the text to confirm,

 

Entered the text details and received a page saying:

Sorry, we have been unable to get any user name for the details entered

 

I have tried live chat but only get a chatbot

 

Can someone please allow me access to my account as I want to upgrade my existing package

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Best answer by Will 13 September 2020, 17:21

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1 reply

Userlevel 6
Badge +8

Hi @Silverhoop,

 

We’ll drop you a Private Message so that we can assist you in locating your username.

 

Will

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