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Best answer by Mohammed
Sorry to hear that you're not able to access the final bill via the app/account due to the issues you've been facing.
We'd need to look into your account in order to confirm your final bill and any charges here.
To allow us to do this, we'd need to get some account information off you which we can't do here.
We'll pick this up over there for you.
I'm marking the topic as resolved as we've directed you to email. From here we can confirm your final bill.