I can’t login to the website, it was automated through my phone. My phone, Samsung A40, has stopped working after getting wet from the rain. I obviously can’t reset my password since you need a functioning phone.
Can I please get some assistance.
Thank you
Hi
Welcome to iD Community.
Sorry to hear about your phone.
Please contact our Live Chat team who are able to look into your account for you.
They’re available between 9am - 8pm Monday to Friday and 9am - 6pm Saturday and Sunday.
Once you land on this page, scroll down to see the Live Chat section.
The Live Chat button may not always appear as ‘available’. If so, it may be a matter of waiting, until an agent is available, so please be patient.
Once the agent is available the button appears blue, indicating that an agent is available.
No need to refresh the page, this will happen automatically.
Let us know how you get on.
Thanks,
Pearl
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