Question

Cancel of phone cancellation

  • 13 June 2020
  • 1 reply
  • 42 views

I have been trying to get in touch by all methods however I can not login to my account (android app and browser) as it says action could not be completed please try again later, I`ve been trying for weeks.

I need my number un-cancelled before the 17th - all bank details etc are correct and direct debit is setup so no idea why I can`t login or contact anyone to cancel the cancel!

Please assist ASAP (username is matthewsrl, I don`t want to put other details in open post)

Regards

Rachel


1 reply

Userlevel 4
Badge +10

Hi there @matthewsrl 

We’re terribly sorry for any trouble you’ve faced trying to get hold of anyone.  We’d like more than anyone to be living in a post-covid world, that’s for sure.

We’ll shortly PM you to get more details from you so that we can help you further here.

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