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Cannot get sim working, and no help anywhere!

  • 19 November 2020
  • 1 reply
  • 61 views

New sim sent in post, doesn't work, can't activate and NOBODY helping...

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Best answer by Kevin 25 November 2020, 17:52

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Userlevel 4
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We’re sorry we didn’t catch this one sooner @TNorton 

If it was a new purchase, it should work from the day it arrives.

If it was a replacement, then it might need unbarring if the account was previously locked due to a prior SIM being marked as stolen/ lost.

 

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Simply click on your profile icon in the top right, then go to your private messages.

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