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Cannot register for an account

  • 7 August 2020
  • 5 replies
  • 76 views
P
Rank
Userlevel 1

SIM has recently arrived and I need to PAC a number over.

I cannot register for an account as I put in the phone number of the SIM provided and other required details, but the system says something is incorrect.

Please can someone help?

Many thanks.

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Best answer by ps2mint 7 August 2020, 20:37

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5 replies

Will
Rank
Userlevel 6
Badge +8

Hi @ps2mint, what error message is coming up when you try?

 

Will

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
P
Rank
Userlevel 1

It’s all sorted now - thanks for replying though!

Will
Rank
Userlevel 6
Badge +8

Oh that’s great news @ps2mint! 

 

What was the fix?

 

Will

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
P
Rank
Userlevel 1

My date of birth on the system was different to my date of birth!

Will
Rank
Userlevel 6
Badge +8

Ah right,a typo is easy done.

 

Cheers for letting us know @ps2mint. Take care and have a great weekend.

 

Will

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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