Cant access app

  • 2 September 2020
  • 2 replies

So my phone bit the dust last night. I have tried logging into my ID account on the computer so i can check when i can upgrade etc but forgot my details. I cant use the forgot password/username links as they send a verification code to your phone and i obviously cant access this with my phone being broken. is there any other way i can access my account?

2 replies

Never mind, I managed to access my account now.

Userlevel 6
Badge +8

Hi there @Lianneh95 

Just let us know if you do need our help with any questions here, we’ll be happy to help in any case.