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Cant log in

  • 22 October 2020
  • 1 reply
  • 26 views

Can’t log in. If I go to forgotten username and enter my phone number, last name and date of birth. It says some of these details are incorrect. The only thing I can think of is if I entered my date of birth incorrectly when I registered. This is first time logging in after initial set up. How do I solve this issue? 

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Best answer by Ryan 26 October 2020, 17:41

Hi @Carolyn34,

I am sorry to hear this! We will check your details because as you say, they may have been entered incorrectly upon initial set up. Please check your PM’s.

Ryan

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Userlevel 7
Badge +9

Hi @Carolyn34,

I am sorry to hear this! We will check your details because as you say, they may have been entered incorrectly upon initial set up. Please check your PM’s.

Ryan

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