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Cant log in

  • 22 October 2020
  • 1 reply
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Can’t log in. If I go to forgotten username and enter my phone number, last name and date of birth. It says some of these details are incorrect. The only thing I can think of is if I entered my date of birth incorrectly when I registered. This is first time logging in after initial set up. How do I solve this issue? 

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Best answer by Ryan 26 October 2020, 17:41

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Userlevel 6
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Hi @Carolyn34,

I am sorry to hear this! We will check your details because as you say, they may have been entered incorrectly upon initial set up. Please check your PM’s.

Ryan

Why iD Mobile?