Cant log into my id mobile account to cancel my monthly plan. Please help.
Hello
You can do this via your Mobile browser such as Google Chrome/Safari.
Log out of any accounts you’re already logged into via the website (not the app) then head to https://my.idmobile.co.uk/web/cpw/pre-registration/-/registration/registerMyAccount
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Mohammed
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Hello
You'll need to register the new number with it’s own iD Mobile account.
You can’t use the same email username for log-in purposes either so you’ll need to use a different one.
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if you’ve got Gmail, then you can put a full stop in the email and it’ll work.
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E.g if your email was tamkoops1234567891@gmail.com then you can register as tamkoops.1234567891@gmail.com and this will work.
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Mohammed
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