Solved

Changing number

  • 16 October 2020
  • 6 replies
  • 124 views

Hi, 

Can a staff member contact me regarding changing my number, please. 

 

Many thanks

icon

Best answer by Rory 31 October 2020, 13:24

View original

This topic has been closed for comments

6 replies

Hi, 

I’m being harrassed, I’ve blocked the person’s numbers, but they’re using other numbers to contact me and leaving voicemails with withheld numbers.

Please can you change my number. 

Many thanks.

Userlevel 7
Badge +10

Hello @Ok2020,

I’m sorry to hear that.

We can offer a number change which has a one-off charge of £25.00.

This can be waived if you have a Crime Reference number for us?

Let us know if you’d still like to go ahead and we’ll PM you to sort this.

 

Mohammed

 

Userlevel 6
Badge +10

Hi @Ok2020,

To change numbers, we charge £25 unless the change is as a result of a crime incident then we can do it for free with the submission of a crime reference number. Would you like further help with changing the number given the information?

Ryan

Hi Mohammed, 

Thanks for getting back to me. 

Please can you PM me. 

Many thanks

Hi @Ryan, please can you contact me to arrange this.

Many thanks 

Userlevel 5
Badge +6

Hi @Ok2020, I’ve merged both of your topics into this one thread. Please refrain from creating multiple topics about the same issue, as it makes it more difficult for the team here to keep track.

I’ve now sent you a private message, so please check your Inbox and get back to us at your earliest convenience.

 

Thank you,

Rory

Why iD Mobile?