Solved

Changing the title of your name

  • 27 February 2019
  • 2 replies
  • 100 views

How do you change the title of your name in the account info?
icon

Best answer by Mohammed 28 February 2019, 15:14

Hello @lydiablack21,

We'll need to update this from our end. It's not something that can be done from the app/account unfortunately.

If you could please email us on communitysupport@idmobile.co.uk along with:
  • Your full name
  • Full address with postcode
  • Mobile Number
  • Email address
Please also include your Community Username and a link to this topic also.

If you could also provide the supporting document for this such as a marriage certificate etc.

Mohammed
View original

2 replies

Userlevel 6
Badge +6
Hello @lydiablack21,

We'll need to update this from our end. It's not something that can be done from the app/account unfortunately.

If you could please email us on communitysupport@idmobile.co.uk along with:
  • Your full name
  • Full address with postcode
  • Mobile Number
  • Email address
Please also include your Community Username and a link to this topic also.

If you could also provide the supporting document for this such as a marriage certificate etc.

Mohammed
Userlevel 6
Badge +6
Hi @lydiablack21,

I can confirm that this issue has now been resolved as per our email conversation. Please let me know if you need anything else! :)

Ryan

Reply