Solved

Daughters lost phone

  • 13 October 2020
  • 1 reply
  • 20 views
Puddled69
Rank

Need to personally speak to someone about daughters lost phone.  I pay for both mine and hers but she did not register online and can’t remember passwords etc.  Thanks

icon

Best answer by Ryan 14 October 2020, 20:04

View original
This topic has been closed for comments

1 reply

Ryan
Rank
Userlevel 6
Badge +10

Hi @Puddled69,

I am sorry to hear about her phone! To quickly block it, you can call our automated line on 0333 003 7777 from a landline or other mobile (Charges may vary) and choose option 5. You can also chat to our Live Chat Team here to report it lost and to obtain a new SIM card. Be sure to enter her number when asked during the call.

Please let us know if you need further help with this situation.

Ryan

I hope I was able to help you with your question. If you found my answer helpful or if I was able to answer your question, please mark my answer as ‘Most Helpful’ and 'Like' my message using the button below the answer.
Terms & Conditions
Why iD Mobile?