My account was closed on 25/09/20 and my final bill was taken by direct debit on 05/10/20 so I closed my direct debit. I have since received an email asking why I have closed the direct debit and they want me to reinstate it. The question is why ?, I have no more to pay and the account closure was asked for.
Best answer by Ryan
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+10
Hi
I am sorry to hear about that. The email is likely automated and if everything was cleared then we would not have expected that to have been sent. We will issue you with a PM now so we can just check that everything is in order.
Ryan
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