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Do I need 2 accounts for 2 numbers?

  • 12 November 2020
  • 5 replies
  • 72 views

I’ve just purchased a sim for myself and another for my daughter, and I’ve set up the app with her number ! How do I set up/view my plan too ?

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Best answer by Ryan 16 November 2020, 16:52

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5 replies

Userlevel 6
Badge +10

Hi @Mononoke3,

At present, you can only view one account at a time per login. To view your own account you will need to register a separate online account for your number.

You can register for another account using this link.

Ryan

I now know that I have to register a separate account but I can’t use my email address again and it’s the only one I have !?

Userlevel 7
Badge +10

Hello @Mononoke3,

 

I’ve just checked your account here so it looks like you have a Gmail address.

 

With Gmail, you can put a full stop in the email and it should work.

 

Example,

If your email was:

 

potato@gmail.com and you registered an iD SIM with this, then you can enter the other one as:

 

p,otato22@gmail.com

 

It will still work fine and you can still update the email in the app/account once registered so the contact email is correct.

 

It will just mean one account is logged in as potato22@gmail.com and the other you use p.otato22@gmail.com

 

Mohammed

Thanks, l’ll try doing that ! 🙏

Userlevel 6
Badge +8

No worries @Mononoke3,

 

Glad we could help!

 

Will

Why iD Mobile?